Your workflow, the process you use to bring your customers what they need, can always be improved. It’s an accepted fact in business process management that no real-life process is perfect. But when you’re working with real-time, real resources, and real dollars, it’s imperative that you try your best to get close to perfect when executing your workflow.
Every microservice, every payload, every single piece of data that’s used has value — and by using a BPM platform you can trust, you can easily cash in on that value. What’s more, you might even be able to increase said value, since there are several key improvements that a BPM tool can offer to any workflow.
Workflow Accuracy
There’s a certain level of preciseness and accuracy that’s possible with a hand-calculated, manually mapped process. With every execution, certain elements of the related throughput may be altered slightly to create a deviation from the specific service or product expected.
However, by implementing a BPM solution that automates and manages several aspects of your workflow, you can increase the accuracy and precision of your own products and services — making them all the more valuable to consumers, whose expectations can be met from the get-go, without as many needed revisions or allowances for inaccuracy.
Container Timing
The pace of any process can be a hard thing to manage, but business process managers are trained to look for the appropriate ways to relieve bottlenecks, start parallel workflows, and complete payload transfers. Doing this just right means the minimal slack time within a process, with a great level of utilization for each container of the workflow.
However, this is something that can just as easily be out of your hands with a BPM platform in place. With designated rules to guide the process, your BPM tool can essentially take over in timing a microservice’s individual execution with near-perfect timing to create the optimal workflow without having to track the time and pace yourself.
Automated Tedium
In the same vein as automating the timing of any execution, there’s also an added benefit to having a tool for BPM in place: automation of the repetitive or menial tasks that are required for upkeep.
For tedium that requires no human interaction, there’s automation that can stand in for you, whether it’s repetitive, like the start and transfer of a specific payload, or time-consuming work like performance monitoring, there are ways to keep this work out of your hands so you stay focused on the skilled labor that requires a human touch and a fresh, active mind. Keep the tedious tasks out of that mind, and instead allow yourself more time for less work that has a higher value. You’ll be glad you did.
Operational Efficiency
With automation of tasks and greater accuracy in performance, workloads handled through BPM software can, in fact, become simpler to complete. If not simpler, they can certainly be completed more quickly, with less resistance and risk involved from the get-go.
Whatever the improvements, though, it all translates to the same thing: an increase in operational efficiency.
Be it the cost or the time wasted on menial tasks, each improvement that BPM tools have on workflow innately affects the efficiency of the workflow in kind — and therefore make your time, your tools, and your production more valuable.
Performance Analytics
It’s important to stay in the know. A human business process manager would have to stay on top of numerous metrics and calculations in order to understand and readily diagnose the performance of a process, and the work therein is never finished — because an ongoing process is ever-changing in slight degrees based on factors like payload sizes, rates of completion, and other various measurements.
However, if you utilize a BPM platform, you need not worry about taking down these metrics or analyzing them on your own. Instead, the software does this throughout the whole process, start to finish, and each time, with real-time insights that can make all the difference for a business when trying to understand and improve their performance.
Machine Problem-Solving
Along with the ability to track and analyze performance metrics comes the ability to see bottlenecks, microservice failures, and other issues that arise within a process. Thankfully, that means that the machine learning of today’s BPM tools can in fact handle this with precise and effective solutions based on the data.
So, whether it’s an automatic restart of a failed service or the preemptive mitigation of a specific risk, it’s worthwhile to have a BPM platform in charge of this day-to-day problem-solving. That way, you only have to step up when there’s a big-picture problem to solve — and in most cases, nothing that has to do with your business processes.
Third-Party Integrations
There’s a great level of comfort in knowing that the workflow you have is designed with your product, your needs, and your customers in mind. With a BPM tool that’s capable of integrating various microservices and other programs that comfort is there at the heart of your process.
BPM platforms can integrate a great many third-party suites that are capable of handling various services — and thanks to the ease of integration, you can be sure that said services are executed with the accuracy and efficiency that is extended to the rest of your process.
Conclusion
There’s a lot to BPM platforms because they are made to fit a great many business processes. So, whatever your process, just look around: there’s a platform made with you in mind, one that can help your business increase efficiency, problem-solving capabilities, and more.
I am Tristan who loves to ride and spend time with my jenny (horse) and my love Mark. After completing my graduation, I have been working as an accountant in a private firm in Cologne.
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