Power dialers are a game changer in telemarketing and the customer service industry. Call centers are quickly moving to power dialers to save time with maximum productivity. They are efficient and enable achieving better results with less effort. If you are contemplating moving to power dialers, you’re at the right place. We have compiled the benefits of a power dialer and the Aircall Business phone service to help you decide.
What is a Power Dialer?
A power dialer is a dialing system that allows you to call multiple people quickly without manually adding phone numbers. The power dialer software automatically adds numbers to the queue and calls them individually. In case someone does not pick up the call or disconnects, the dialer moves to the next number. So the calling agent does not have to carry out the process manually. A power dialer like Aircall takes care of the searching and dialing part, while you focus on conversions.
The Benefits of a Power Dialer and the Aircall Business Phone Service
Power dialers have numerous pros and are thus becoming inevitable in companies offering telemarketing and customer acquisition services. Here are some of the most prominent benefits of using a power dialer:
Automation is the main advantage of using a power dialer instead of a traditional dialer. Power dialers automate the process of making calls and leaving voice notes. Thus, sales agents do not have to call every number manually, wait for the response, and move to the next. The power dialer finds and calls the leads, saving you the trouble.
The unbeatable efficiency is among the most significant benefits of a power dialer and the Aircall business phone service. While a sales agent using a traditional method makes 10 to 12 calls a minute, power dialing takes the number to 60. When you eliminate the time to search for and dial each number manually and wait, it significantly boosts productivity.
Automatic Call Recording
Aircall’s power dialer offers call recording for quality and training purposes. You can revisit these calls to see where you lack and how you can improve your sales calls. It also helps you reanalyze a call in case a customer calls back and mentions something you did not say – it happens!
Power dialer software helps you manage your call logs better by keeping track of the dialed and undialed numbers. You also get details on people who picked up the calls and who did not. It saves you the trouble of skimming through the lists manually. Instead, you can check the automatically updated list and call the remaining ones.
Higher Sales Conversions
You receive real-time reports as power dialers keep track of the calls and customer data. The reports allow you to identify patterns and change your strategy if needed. The call outcomes and customer information are quite helpful in ensuring you get better results.
Suitable for Various Businesses
It’s no secret that some software is suitable only for specific needs, but power dialers work well with all businesses. Whether you are a small, growing business or a medium-sized enterprise, power dialers can massively amp up your cold-calling game!
Enterprises worldwide are opting for power dialers for their efficiency. This particular software helps you make multiple calls without manually searching or dialing numbers one by one. Power dialers automate the process so you can focus on the pitch and convert leads into customers. Now that you know the benefits of a power dialer and the Aircall business phone service, are you ready to get one for your business? If you ask us, Aircall is one of the best power dialers for small and medium-sized enterprises.
Jason is the Marketing Manager at a local advertising company in Australia. He moved to Australia 10 years back for his passion for advertising. Jason recently joined BFA as a volunteer writer and contributes by sharing his valuable experience and knowledge.