Merchant servicing is one of the branches of financial services widely used for business purposes. It is a service that enables businesses to accept transactions or payments through an encrypted and secure channel using the customer’s credit/debit card or any other NFC/RFID-enabled device.Usually, the merchant processing fee is considered to be an added cost of doing business. Merchant and credit card processing is a significant business expense. It is also tough to comprehend due to the … [Read more...] about How Can You Save More on Merchant Processing Overcharges
The financial services business model is quite diverse from the traditional business models where a direct exchange of payment for product or payment for services does not involve. Usually, the clients prioritize to hand their financial resources over to some pre-elected trusted financial services organizations from banks, insurance companies, or investment firms as guardians of their assets.In today’s modern era, it is difficult for a financial services organization to differentiate itself … [Read more...] about How Does the CRM Software Help Financial Services Providers?
If you are running a business, you will typically need to have some kind of customer service on offer. Whether that is a team of customer service professionals or account managers who are responsible for their own clients, you must have some way of looking after your customers.In 2020, more businesses are opting for customer service automation tools in order to upgrade their operations. But at what cost? Below, we look at the cost and benefits of customer service automation.The … [Read more...] about The Cost and Benefits of Customer Service Automation