Human Resources, or HR for short, is an important facet of your business operations. From recruiting and hiring on new talent to resolving internal conflicts and boosting team morale, your HR department plays a critical role in your business’s success. Are you leveraging your HR team effectively?
In this post, we’ll describe four ways you can improve your company’s HR practices to boost business, increase employee satisfaction, and attract the most qualified candidates in your field.
1. Establish an effective and tactful hiring process
One of the primary functions of HR teams is recruiting and hiring on the most qualified candidates for your business. As you probably know, this process involves a lot of steps — from posting the initial job opening to conducting interviews and more. But what you might not know is how much of a time-suck this process can be if your team isn’t running efficiently.
The fact is, hiring is a major expense for small businesses so it’s incredibly important to work on improving your hiring methods from the source. Here are a few tips to help you do just that.
- When drafting up your job description, check for basic things like spelling errors, but don’t forget to detail the duties of the position and highlight any company perks that you offer. Remember, you’re trying to impress the applicants, too.
- Before bringing anyone in for an in-person or video job interview, make it a point to conduct phone screenings first. This way, the HR team can learn a little bit more about the candidate, their employment history, and skills before bringing them in to interview with managers and other staff members who already have packed schedules.
- Stay open-minded. Hiring a diverse team will bring your organization more perspectives, innovative ideas, and unique personality types that will help craft your company culture and put you on the path toward success.
2. Invest in an active onboarding program
After the resume reviewing and interviewing is over, you might feel like the hiring process has come to a close but that’s not the case. In fact, one of the most important roles of the Human Resources department is making sure that new employees and existing employees have the support and resources they need to thrive in the workplace. One of the most effective ways to do this is by establishing a solid onboarding and training program.
During the onboarding period, new employees should not only learn the introductory functions of their role, but also:
- Meet other team members
- Take an office tour
- Learn about company perks, healthcare packages, PTO, etc.
- Complete special trainings such as diversity and harassment trainings
- Receive an employee manual with rules, expectations, and miscellaneous information in writing
3. Make connections with employees and managers
In addition to hiring and training team members, your HR team should also be a resource for your current staff. This means offering support, conflict resolution, discipline, and listening ears as needed.
To make sure this is happening, the HR team and managers should make an effort to get to know one another through meetings as well as fun events like virtual team building. Together, HR and management need to ensure that all employees know how to get a hold of HR as they need to.
4. Keep burnout at bay
Being aware of and on-top of burnout is incredibly important as a small business. Because your team is small but mighty, so many people wear many hats so it’s easy to feel overwhelmed at times. As an HR department, you have the power to help keep burnout at bay using these tips:
- Check-in with employees and teams on a regular basis to discuss questions, concerns, and feedback
- Make an effort to enhance morale with a sense of positivity, company perks (like corporate prizes), etc.
- Conduct quarterly surveys so that employees can voice their concerns anonymously
HR is one of, if not the most important administration within your business, but not all companies are using their team to their full capacity. Lean into these four tips to improve your organization’s HR practices and empower employees, boost your bottom line, and promote a positive work environment as a result.